Since October 2001 RQS provides an around-the-clock, on-call telephone service. Due to the positive experiences gained since the introduction of the on-call service, it has become a permanent institution and is offered as an additional service beyond the warranty period. Communication is possible in German as well as English.
Around-the-clock accessibility thanks to the development of a
special communication infrastructure for minimum delay and maximum availability
Telephone consultation in the event of unexpected incidents as well as assistance in identifying spare parts
